Frequently Asked Questions

Who is Crate for?

Crate is for songwriters, music producers, recording artists, and musicians: whether beginners or seasoned pros.
If you’re not in that group, Crate can still be useful. Sign up to find out if Crate works for you.

Does Crate stream high-quality audio?

Yes, Crate does. With Crate, your audio is streamed with the highest quality possible.

Can I post my music to Spotify and Apple Music with Crate?

No, not yet. We think that would be pretty cool, though. 😉

Does Crate have an Android app?

No, not yet, but we plan to bring Crate to Android in the future. Want to see Crate for Android? Let us know here.

How will Crate help me?

As former musicians, we used to hate organizing our libraries - AirDropping music, texting music, SoundCloud links - it was a mess. So we built Crate to make those problems go away. With Crate, your entire audio library syncs across your devices, ready to stream and share.

Are there ads in Crate?

No. Crate is 100% ad-free.

Can I request a download of all my song data?

Yes, you can. Contact us at support@crate.fm to request your song data.

What are your accepted payment methods?

We currently accept all major credit and debit card brands and Apple in-app purchases.

What happens when I go over my song limit on a Free Plan?

Crate won’t let you upload more than the number of songs your current plan allows.

Can I change my payment method?

You can change your payment method at any time in your billing settings.

My question isn't listed here. What do I do?

Contact us here or at support@crate.fm. We'll be happy to answer your question!